Frequently Asked Questions
Have questions about the the campaign?
Check out some of the frequently asked questions below.
1) What products are accepted?
As part of this recycling program, we will be collecting all household items that contain a rechargeable lithium-ion battery. This includes:
old mobile phones
power tool batteries
cordless vacuum batteries
2) What products will NOT be accepted for this event?
This is not an eWaste recycling event. We are only taking rechargeable products that contain lithium-ion batteries.
Here are a few items that are considered eWaste and we CANNOT accept:
Flat screen TVs
If it requires a plugged-in cord to operate, we cannot accept it. We’re only accepting wireless products with rechargeable batteries.
3) Do I need to remove the battery from the device before dropping it into the battery collection bin?
No, you can drop the entire device into the bin.
4) Do I need to bring the charger and other accessories for the device I’m recycling?
No, you don’t need to bring the charger or any other accessories to recycle your device.
5) How do I safely tape and bag my batteries and/or devices?
Place individual cells or batteries into an anti-static plastic baggie and seal closed. If taping, apply a layer of tape around the circumference of the battery or cell.
6) Is my data safe? How does Redwood destroy it?
Before dropping off a personal device, you should always sign out of all your accounts, remove the SIM card and perform a factory reset to remove all personal data. Once received and unboxed at Redwood, devices are secured until they are processed, ensuring any remaining personal information is completely destroyed. Individuals recycling devices are responsible for wiping any personal data from devices prior to dropping them in the Collection Bin.
Factory reset instructions:
7) How many batteries and devices can I drop in the bin?
You may drop in as many devices or batteries as you like.
8) Will this event be contactless?
Yes, it is a drive-through event, and volunteers will take products directly from your car.
9) What happens to my products once they leave the drop-off point?
Redwood Materials drivers will take the containers to their northern Nevada facility to be recycled. Once received and unboxed at Redwood Materials, devices are secured until they are processed, ensuring that any remaining personal information is completely destroyed.
10) Why is recycling these products important?
Keeps end-of-life lithium-ion batteries out of landfills, where they are prohibited because they are toxic and flammable.
Helps increase the security of U.S. supply chains for raw battery materials.
Supports domestic remanufacturing of lithium-ion batteries.
Reduces the need to mine from the earth.
11) What is the difference between a lithium-ion battery or product and other
Lithium-ion batteries have the characteristics of high power density, long life, low self-discharge, and low maintenance. Most are rechargeable, unlike single-use alkaline batteries. Lithium-ion is the most common type of rechargeable battery for portable electronics, with one of the best energy-to-weight ratios, high open circuit voltage, low self-discharge rate, no memory effect, and a slow loss of charge when not in use. They are used in products such as electric vehicles, laptops, smartphones, electric toothbrushes, electric shavers, handheld vacuums, and power tools (see graphic).
12) Doesn't our garbage company recycle batteries?
Many do not accept lithium-ion batteries, and those that do so require you to remove the batteries from the device and tape the terminals. The local municipalities are supportive of our work to educate consumers and host events specifically for lithium-ion batteries.
13) Who is Redwood Materials?
Founded by JB Straubel, Nevada-based Redwood Materials is creating a circular supply chain for lithium-ion batteries, making them more sustainable and ultimately driving down the cost of electric vehicles and clean energy products. By developing fully closed-loop recycling for lithium-ion batteries here in the U.S., we can decrease our reliance on mining, lower the costs of clean technologies and increase the sustainability of our products.
14) What is the contact information for more questions?
Clari Nolet Program Lead: